For business owners

Approve, propose or decline reschedules

Handle reschedule requests in one place. Approving updates the pro's route automatically — no morning phone calls.

WebiPhoneAndroid

When a homeowner asks to move a visit, the request comes to you to approve. Approving it shifts that one visit without disturbing the recurring pattern.

1

Open the reschedule request

Reschedule asks appear in your inbox with the current date and the one the homeowner proposed.

2

Approve the new date

Confirm the new date and the visit moves. The cadence stays intact, so the next visit lands on the normal rhythm.

One visit, not the series

Approving a reschedule moves a single occurrence. To change how often a home is serviced, change its cadence on the customer page instead.

Was this helpful?Your answer helps us fix the docs that aren't working.

Yes No